Frequently Asked Questions

What do I do if I am having trouble participating in the program?

Please email

What are the participating products?

All Van Houtte® products.

How long do I have to send in my receipt?

Participants with qualifying receipts will have until September 27, 2023 to upload them.

How long after my submission will I receive my confirmation?

Participants will receive their confirmation in 48 hours after their submission has been processed.

Where can I find the Rules & Regulations?

Rules&Regulations [!crLO9]

How to enter the contest?

  1. You can enter the contest by purchasing one of the Van Houtte® Qualifying Products, you’ll need to keep the receipt as you’ll need to upload it to obtain a valid entry. The receipt must follow the Rules and guidelines to be a “Valid Sales Receipt”. Each participating product counts as one valid entry.
  2. To obtain a No Purchase Necessary (NPN) entry, you must mail a letter explaining, “What You Love Van Houtte®”. For further details, please verify our rules NPN section.
  3. Limit of entries: 30 total entries per person throughout the Contest Period.

When will the winners be chosen?

The draw will take place on October 4, in Montreal, Quebec at approximately 3:00 p.m. ET, 80 eligible entrants will be randomly selected from among all eligible entries received in accordance with the Rules to award the Prizes.